E-Commerce/Online Manager
Job Description
Our Client, a fast-growing restaurant and food outlet with a wide array of menus ranging from the African dishes to continental cuisine served deliciously to her amiable customers is looking to hire an E-Commerce Manager who will be responsible for overseeing and managing the E-Commerce department of a company with a significant online presence. The suitable candidate will handle decision-making for the website, social media accounts and online advertising. They will also be responsible for research and development of new online marketing strategies.
JOB DESCRIPTION:
•Develop and execute strategies to bring in prospect accounts and grow existing accounts to meet overall company plan and goals.
•Communicating product developments to prospective clients and old customers
•Overseeing the development of marketing literature and advertising
•Cultivate and maintain productive relationships with our customers to expand our reach with the account.
•Own brand integrity online, monitoring and enforcing policies across retailers
•Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
•Develop and implement an E-commerce strategy to improve website performance
•Work with developers to improve website speed
•Work with the marketing team to improve quality and traffic acquisition
•Maintain current knowledge of industry trends, opportunities, channels, products, and competitors to be a trusted business advisor to accounts
•Represent us at networking events, conferences and in-person meetings with accounts
•Present the company and its products at an online and in-person meeting
•Managing account and vendor relationship on day to day activity.
•Solve issues and conduct activities based on SOPs and escalate any urgent or repeating problems to help the team identify a solution.
•Build and analyze reports to help decision making.
•Liaising with various internal teams to drive process improvement and operational excellence.
JOB REQUIREMENTS:
•At least 4-5years of proven work experience as an E-Commerce Manager, Social Media Executive or similar role, 2years of which must have been in the Restaurant/Hospitality industry
•Similar experience with an E-Commerce business in Nigeria
•Operational knowledge of techniques required for market research and analysis.
•Sound knowledge of website management and E-Commerce usability.
•Proficient with Microsoft Office Applications, MS Access and others.
•Expert written and verbal communication
•A strong grasp of modern technology and social media is essential
•An expert understanding of spreadsheets, databases, financial analysis, website design, search engine optimization, and e-marketing strategy will be key to fulfilling the many functions of the job
•A high level of professionalism
•Have hands-on experience with E-Commerce site and operations.
•Entrepreneurial, optimistic and can work independently with minimal supervision.
•Passionate about providing solutions and solving issues in an ambiguous environment.
•Enjoy creating simple process for complex problems.
•Track record of delivering results in a highly ambiguous environment.
•Startup or entrepreneurial experience.
HOW TO APPLY: Qualified candidates should Send there Resume to Hr@talentsandskills.net copying recruitment@talentsandskills.net and using the position as subject of the mail.
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