Job Description

Customer Service Representative At Intertelink Nigeria

We are hiring a Customer Service Representative to manage customer queries and complaints.
Responsibilities:

• Generate sales leads
• Manage large amounts of incoming calls.
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
• follow up to ensure resolution

Requirements:

• Minimum of OND Holders

Experience:

• 0-2years experience

Send Cvs to career@intertelink.com.ng